Question 1

What do I do when a plumbing disaster strikes?

Accepted Answer

What do you do when a plumbing disaster arises? The very first thing is to make sure it is safe, and hopefully not getting even worse. Electricity and water don't combine safely, so if needed turn the power off at the power panel.

Question 2

Help, I do not know where the main water valve is!

Accepted Answer

You might have been shown the main valve as the stopcock, isolating valve or toby. This valve is positioned on the property perimeter close to the road, typically under a blue or black cover.

Question 3

Can I use a chemical drain cleaner?

Accepted Answer

We endorse attempting to clear minor obstructions using a plunger if you have one. However, if you don't have a plunger, or it does not clear the obstruction, we don't suggest chemicals as they rarely get the job done well, and may even cause more damage to your drains.

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